Missing or rejected sign-in codes
The short answer
Make sure you are entering a sign-in code on the sign-in screen, not a code for connecting an order. Use the most recent email and avoid spaces.
What to do
- Check the requested email address and your spam folder.
- Request a fresh code if the old one has expired.
- Enter all six digits from the newest sign-in email.
- If requests are temporarily limited, wait before trying again.
Good to know
Repeated requests do not make email delivery faster. Tell support which screen you used and the exact error if you remain locked out. Do not forward the code itself.