Track your order
The short answer
Follow your order in Orders or use the private link in your order email. No account is needed for the email link. Each package has its own progress. Creating a shipping label does not mean the carrier has received it.
What to do
- Open Orders and choose your order, or open Track your order in your latest email.
- Review the progress and each package’s updates.
- Look for the shipping email and tracking link when available.
- For an expected date or a status that concerns you, contact the team with the order reference.
Good to know
Delivery estimates come from the carrier and may change. Local deliveries show updates from our team. An order sent in multiple packages is complete only after every package is delivered.